Privacy Policy

1. Introduction

Welcome to BakerDos ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Register for an account (business or customer account)
• Place an order or make a purchase
• Contact us for customer support
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions
• Fill out forms on our website

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (business name, address, GST number, etc.)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Profile information and preferences

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit and time spent on pages
• Referring website addresses
• Device identifiers
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

• Payment processors (Razorpay, etc.)
• Social media platforms (if you connect your accounts)
• Analytics providers
• Business partners and service providers

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: Process orders, manage accounts, and deliver products/services
• To Communicate: Send order confirmations, updates, and respond to inquiries
• To Improve Our Services: Analyze usage patterns and enhance user experience
• For Marketing: Send promotional materials and newsletters (with your consent)
• For Security: Detect and prevent fraud, unauthorized access, and other security issues
• For Legal Compliance: Comply with legal obligations and enforce our terms of service
• For Business Operations: Manage our business operations and customer relationships

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Order fulfillment and delivery
• Email delivery services
• Data analytics and marketing services
• Cloud hosting and storage providers

4.2 Business Partners

We may share information with business partners for joint marketing efforts or to provide integrated services.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device that help us improve your experience.

We use cookies for:

• Authentication and session management
• Remembering your preferences and settings
• Analyzing website traffic and usage patterns
• Providing personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention periods may vary based on:

• The type of information collected
• Legal and regulatory requirements
• Business needs and purposes
• Your account status

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@bakerdos.com
• Website: http://www.bakerdos.com

Note: Please update the contact information above with your actual business contact details.

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.

14. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.